Description
With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.
Category:General Books
Raving Fans! (The One Minute Manager)
€10.19 €11.99
ISBN: 9780006530695
Book Format: Paperback / softback
Pages: 160
Dimensions: 12.9 × 0.9 × 19.8 cm
Information about this book
Additional information
- Paperback / softback | 160 pages
- 12.9 × 0.9 × 19.8 cm | 90
- 15 June 1998
- HarperCollins Publishers
- United Kingdom
- New edition
About the author
Kenneth Blanchard
7Published BooksSheldon Bowles
2Published Booksbooks by Kenneth Blanchard
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